
Too often, we forget that large corporations are composed of individuals who work day-in and day-out to serve their customers and their community. That’s how it is with Blue Cross Blue Shield of North Carolina and people like Cheryl Parquet. Cheryl, who hails from and still lives in Mebane, is the company’s associate vice president for community engagement. She graduated from UNC Chapel Hill and holds a Certified Diversity and Inclusion Professional Credential from Cornell University. She has over 16 years of experience in community relations, marketing activation, and diversity engagement in the health insurance industry, and was named one of the top 50 women leaders in North Carolina. Cheryl was a recent guest on my Triad Today television show, and what I learned is that she is truly committed to making healthcare better for all. What follows are highlights from our conversation.
Jim: Blue Cross provides healthcare for nearly 4 million North Carolina residents, so what’s your approach to addressing local health challenges?
Cheryl: About two years ago, we took our executives out to visit all 100 counties. We met with community partners, leaders, legislators, and our members, and we had conversations about the challenges that people in our state are facing. And through those conversations, we’ve taken an intentional approach to how we’re changing our products and services, and how we meet the most challenging needs in our community, such as focusing on youth mental health, improving access to healthcare, and promoting health through food.
Jim: Tell me about the Blue Cross mission here in North Carolina.
Cheryl: Our mission is to improve the health and well-being of our customers and communities. It’s a part of our DNA. Our customers are our neighbors. We live, work, and play with them, so we show up each and every day for them.
Jim: Who or what led you to a career in healthcare?
Cheryl: It was because of my personal experience growing up. I understand about nonprofits because they were there to support me and my family when we needed it. I have an understanding of what the food bank means to so many families. I understand what it means to go to a free clinic and receive services there and how important these safety net organizations are for our community.
Jim: So, what’s most gratifying to you about the work you do for Blue Cross Blue Shield of North Carolina through community engagement?
Cheryl: What’s gratifying to me is to be able to meet with so many different people across our state, to understand their needs, and then to be able to go back and have conversations with our community partners and say, “How can we support you to do the work?” At the end of the day, our investments of time and money are there to support our customers and also our community partners, who are the ones on the ground doing the work each and every day.
For more information, visit BlueCrossNC.com.
























Posted October 28, 2025 By Triad TodayNational Guard in the Triad?
There has been much debate lately about when and how federal troops should be deployed to restore order in cities with high crime rates or where violence is out of control. That’s because National Guard units showed up in Washington, D.C. earlier this year, and the administration is looking to do the same in Portland, Chicago, and other cities. That begs the question: Can we envision a time and circumstance when National Guard troops would ever be sent into the Triad? The answer is “yes,” and in fact it has already happened once before. Here’s the background.
On Oct. 15, 1967, James Eller, an African American father of four, was seen staggering across a street. Mr. Eller made it to the front porch of his house, where several police officers caught up with him and proceeded to arrest him for alleged public drunkenness. According to police, Eller resisted arrest, and the officers tried to subdue him, first by spraying MACE into his eyes. That didn’t work, so Patrolman W.E. Owens struck Eller on the head with a blackjack. It proved to be a fatal blow. Police didn’t release details of Eller’s death until eight days later, and it was another four days after that before Owens was suspended. Eller’s widow swore out a warrant against Owens, which, according to the Winston-Salem Journal, stated that Owens, “feloniously, with premeditation, deliberation, and malice a fore thought, did kill and murder one James Eller.” Judge Leroy Sams dismissed the case, and that ruling triggered riots in downtown Winston-Salem.
Winston-Salem Journal and Twin City Sentinel reporters provided extensive coverage of the riots, which included descriptions of damage to stores along Liberty, North Trade, North Cherry, Claremont, Main, and Fourth Streets. Most of the businesses were looted, then burned. Mobs particularly targeted jewelry and liquor stores, as well as furniture and appliance stores. Fires broke out everywhere, cars were overturned, bricks were tossed, and shots were fired.
Patrolman E.W. Thorpe described the Nov. 2 sniper fire to reporter Eugene White, saying, “Guns were reporting everywhere, and you didn’t know who was shooting at who.” Thorpe’s own patrol car was struck by sniper fire at 13th and Patterson Avenues. His partner, C.E. Crosby, who fought in the Pacific during WWII, described the rioting as a “small scale war.” Said Crosby, “We didn’t know where to take cover when there was shooting. We were afraid we might try to take cover where the shooting was coming from.”
Mobs also set a fire just behind a Reynolds Tobacco factory on Chestnut Street. The fire was burning near a gas tank, and had Thorpe and Crosby not arrived in time to put it out, there probably would be no Innovation Quarter today.
Twin City police chief Cornelius Tucker told his troops to “take things easy on the mob,” but he added, “Pull out the heavy stuff. Don’t use it unless you have to, but display it. But STOP it.” Normally, local National Guardsmen are not called upon to defend their own city, but the 200-man Winston-Salem guard was put on alert. Meanwhile, Mayor M.C. Benton and Governor Dan Moore deployed National Guardsmen from Mount Airy. Most of them patrolled the streets, while others were given rooftop duty. Two of them, Spec 4 Tommy Hennis and PFC Rodney Cooke, were positioned atop the Robert E. Lee Hotel.
I was 13 years old at the time, and I vividly remember riding to church and seeing armed National Guardsmen positioned on tops of buildings throughout downtown Winston-Salem.
After a couple of days, all that remained of the “small scale war” were charred buildings and debris in the streets. Order had been restored without loss of life.
The events of Oct. 15 and Nov. 2, 1967, taught us a lot about race relations, the criminal justice system, mobs, and the way Winston-Salem dealt with all of them. Officer Owens probably didn’t mean to kill Mr. Eller, but his unnecessary use of force triggered a firestorm nevertheless. Critics of the time said the officers on Eller’s front porch that fateful day should have used handcuffs instead of MACE and nightsticks. The police chief should have gone public within hours of Eller’s death. Judge Sams should have meted out an appropriate punishment for Officer Owens. And the rioters should have stayed home because burning and looting is never an appropriate or effective response to police brutality.
The Winston-Salem police did an admirable job during the riots of 1967, but they couldn’t have restored order without help from the National Guard, proving that there are times when a military presence is absolutely necessary.
Of course, such deployment should always be at the behest of the governor, and in this case, his decision proved to be justified. That was nearly 60 years ago, but we must be ever vigilant when it comes to dealing with the things that often divide us. As then Winston-Salem Journal editor Wallace Carroll wrote, “No city in America is immune from the passions of these days.”